Frequently Asked Questions


 How long does shipping take?
Processing and Delivery usually take 5-7 business days due to COVID-19 you can experience shipping delays
Do NaviiBrand items run big or small ?
Model measurements will be listed in the description as well as what size she is wearing. Most of our items online are true to size but If an item runs big or small it will be listed in the  description.
 Where do I pick my items up from
You will be emailed an address after check out but it will be in the Duncanville area
 How much is delivery and What areas do you delivery to ?
We deliver anywhere in Dallas or Forth Worth area. Our delivery fees can range between $5-10 depending on location.
Can I exchange an item or get a refund ?
Due to Covid we do not accept any returns or exchanges. All sales are final. Please view our size chart or product description prior to ordering